Popular cryptocurrency exchange OKX has announced that it will compensate eligible customers affected by delays in the process of submitting BLURs to the exchange. Compensation will be provided in OKB, up to 500 OKB per user.
#OKX Compensate eligible customers $fuzzy Up to 500 deposit delay $OKB Token @azcoinnews https://t.co/2nGFw8u2Qf
— AZCoin News (@azcoinnews) February 15, 2023
According to the announcement, when the BLUR token was launched on OKX on February 14, a large number of recharges triggered the risk control measures of the exchange, resulting in slower recharge time and affecting users’ trading capabilities. Therefore, OKX decided to compensate the affected users.
The conditions for getting compensation include: users must start depositing BLUR and complete 12 confirmation blocks between 6:30 pm and 7:06 pm UTC on February 14th (ie 1:30 – 2 pm. Vietnam time 15/2 :06 am). They must also take the actual deposit credit and appear in their capital account by 7:06 pm UTC or later that day and wait 10 minutes or so for the deposit to appear in their capital account.
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OKX will compensate 500 BLUR according to the proportion of 1 OKB, and the compensation amount is determined by the total amount of BLUR deposited into the user’s account after a certain delay. For example, if it is determined that the late payment of 40,000 BLUR deposit is eligible for compensation, the user will receive 80 OKB.
The maximum compensation for each user is 500OKB, and all compensation will be directly deposited into the user’s fund account within the next three working days.
OKX has apologized to users who experienced delayed deposits or were unable to execute trades within their preferred time frame. The exchange has always put its customers first and is taking steps to ensure that such incidents do not recur in the future.
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according to AZCoin News